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September 2025 Product Update

September Product Update: Holistiplan, AdvisorEngine, BlackDiamond & More — see what’s new in Zocks!

September 2025 Product Update
Sep 30, 2025
September 2025 Product Update

Seriously, September just flew by…

While a big part of our team was on the road for ‘tradeshow season’ in September, the rest of the team has been busy delivering some major new updates to Zocks, including powerful new integrations and significant workflow improvements.

But before we dive into those, here is where our team will be in October. If you’re attending any of these events, we’d love for you to stop by and say hello, meet the team and grab some Zocks swag! 

  • RIA Edge - October 6-8, Los Angeles
  • Raymond James (RCS) EMPOWER Conference - October 12-15, Orlando FL
  • Commonwealth National - October 19-22, National Harbor, MD
  • WIFS Thrive Conference - October 20-22, Omaha, NE
  • Axtella Vision - October 20-22, Broomfield, CO
  • Redtail University - October 21, Dallas, TX
  • Prospera - CONNECT - October 22-24, Dallas, TX
  • Wealth Engineering’s FusionPower Wealth Advisor Conference - October 22-24, Orlando, FL
  • United Planners University - October 28th, Scottsdale, AZ
  • Advise AI - October 28-29, Las Vegas
  • Ameritas Connection - October 28-30, Cincinnati

Key updates for September: 

  • New and enhanced integrations: Holistiplan Tax Planning Integration, AdvisorEngine and BlackDiamond Engage CRM Integration, Redtail Workflow Enhancements, Prospecting Workflow - Create New Contact from Zocks, CRM Deeplink Navigation
  • New Workflow Features: New Email Flows in Zock’s Email Hub, Form Citation, Branded PDF, Meeting Trimming, Referral tracking
  • New features now included in the Zocks Professional subscription tier
  • New trial options across all subscription tiers

New and Enhanced Integrations

Zocks AI Assistant adn Holistiplan Tax Planning Integration

Holistiplan Tax Planning Integration

Your tax planning conversations just became significantly more powerful with Zocks + Holistiplan. Our new bi-directional integration brings comprehensive tax analysis, data and insights directly into your Zocks powered client meetings and email communications.

Key features include:

  • Enhanced Meeting Prep: Zocks pulls the most recent and relevant tax analysis, data and insights from Holistiplan and combines them with past meeting notes, emails, and data from your CRM, planning and portfolio tools to instantly prepare you for client meetings. With a comprehensive client overview and financial summary, you’re fully prepared for any topic.
  • AI responses with comprehensive tax data: While in a live meeting, using ‘Ask Anything’, or even Zocks Email, you’ll have instant access to Holistiplan for details about total, adjusted and taxable income, deductions, tax liability, filing status, marginal tax rates, dividends, capital gains, carryforward losses, supporting schedules and more. You’ll have the details you need to respond with confidence and specifics.
  • Two-way data sync: Create new client records in Holistiplan directly from Zocks meetings, update client information with insights discovered during conversations, and keep contact details up to date.
Two-way data sync between Holistiplan and Zocks

Visit our Help Center to learn more and how to enable the integration.

To see it live and in action register for our webinar with Holistiplan on October 8th.

Zocks New CRM Integrations: AdvisorEngine & BlackDiamond Engage

New CRM Integrations: AdvisorEngine & BlackDiamond Engage

Two new CRM integrations are available with this release: 

AdvisorEngine CRM brings top-tier client relationship management capabilities with essential features including contact syncing, meeting summary saves, and task creation directly in your CRM.

Additional functionality like Meeting Prep and Ask Anything using AdvisorEngine data, as well as contact updates and creation capabilities, will roll out in the next phase.

Be on the lookout for a joint webinar with AdvisorEngine planned for November 13, 2025

Visit our Help Center to learn more and how to enable the integration - https://help.zocks.io/en/articles/12256468-how-to-integrate-advisorengine-with-my-zocks-account

SS&C BlackDiamond Engage is also live with the complete Zocks CRM feature set. The integration includes contact creation, contact syncing, meeting summary saves, task creation, and meeting prep. You also have Zocks ‘Ask Anything’, email reply generation,  Client Profiles and Zocks Form fill utilizing all your CRM data.

Both integrations deliver the core functionality you need to maintain streamlined client workflows while keeping your data synchronized and accessible across platforms.

Redtail Workflow Enhancements

Two frequently requested Redtail enhancements are now live, giving you more control over team communication and task management within your CRM workflow.

  • Redtail notifications when saving notes: When saving meeting notes to Redtail, you can now select specific users and teams to notify, matching the functionality available within Redtail itself. 
Redtail notifications when saving notes from Zocks
  • Multi-team member task assignment: Tasks can now be assigned to multiple team members when saving to Redtail, streamlining collaboration on client follow-ups and action items.
Multi-team member task assignment in Redtail from Zocks

These enhancements improve team coordination and ensure important client information reaches the right people at the right time. 

Prospecting Flow - Create Contacts Across All Systems

Contact creation from Zocks is now live, transforming how you manage new client relationships and system integration. This powerful workflow lets you create contacts in any connected system directly from Zocks, streamlining your prospecting and onboarding process.

Key capabilities:

  • Universal contact creation: Create new contacts in CRMs, eMoney, PreciseFP, Orion Portfolio Management, Holistiplan and any future integrations directly from meeting conversations.
Universal contact creation in CRMs from Zocks
  • Intelligent data capture: New contacts are automatically created with all information detected during conversations, eliminating manual data entry and ensuring complete client profiles from the first interaction.
  • First-time client onboarding: Transform prospects you're meeting for the first time into full contacts across all your systems in a single step. These new clients can be added to Zocks and any connected system simultaneously, with automatic linking between platforms.
  • Existing contact expansion: Add current Zocks contacts to additional systems where they don't exist yet.

Visit our Help Center to learn more - https://help.zocks.io/en/articles/12332582-create-contact-in-crm-financial-planning-portfolio-manager-precisefp-from-zocks

This new workflow works from both Past Meetings and Email Hub, making it easy to capture and organize client information whenever it's discovered. The Outlook plugin integration for this workflow is coming soon.

CRM Deeplink Navigation

Keeping your past meeting notes and follow-ups synchronized between Zocks and your CRM just got easier. Your past meeting view now includes an export history that shows when meeting notes and tasks were saved to your CRM, with direct links to those specific CRM entries.

Zocks CRM Deeplink Navigation

This new feature eliminates the need to search for client records and ensures smooth transitions between meeting documentation and CRM management.

Visit our Help Center to learn more.

New Workflow Features 

New Email Flows in Zocks Email 

With Zocks Email, the AI Assistant drafts and saves email replies in your Outlook or Gmail inbox. It goes beyond generic tools by using Zocks’ full client intelligence including past meetings, Client Profiles, CRM, Financial Planning, Portfolio Planning, and Tax Planning data to produce accurate, data-backed emails with fully cited sources.

With this release, you can now use this same client intelligence to create advisor-initiated email workflows. You can launch personalized messages, using your firm’s approved templates and messaging, while the AI Assistant automatically pulls in client information from all your connected systems, saving you hours of manual work.

New pre-built Email Flows for common use cases include:

  • Annual Review
  • Portfolio Review - periodic (quarterly/semi-annual)
  • Goal Progress Summary
  • Open tasks (Actionables)
  • Milestone Check-In
  • Life Change Outreach

You can also design custom templates and let the AI Assistant handle data gathering, or simply give it a one-off instruction to create new emails on demand.

Availability

  • Zocks Email (with advisor-triggered flows) is included in the Ultimate subscription tier. 
  • All subscription levels still allow Outlook or Gmail integration for email-driven insights such as Meeting Preparation, Ask Anything AI, and Agenda creation.
  • The Outlook plug-in is available across every tier.

Zocks AI Assistant Outlook plug-in

Want to learn more about our Ultimate Subscription? Check out this YouTube Video for an overview of the features including Zocks Email.

Branded PDF

You can now personalize all your exported PDFs with custom branding by uploading your firm's logo to replace the default Zocks branding. This ensures your client materials have a polished, professional, and on-brand appearance.

Zocks AI Assistant Branded PDF export

Account owners can update both the account name and logo, ensuring all exports automatically reflect your firm's identity. To add an account name or logo go to Account > Setup > Settings > Account Name and Account Logo.

Form Citation

Form management just became more transparent with the new Form Citation feature.

You can now easily trace the origin of each piece of data in your forms. For forms pulling data from external sources like CRMs or eMoney, the Source button shows where the data comes from. 

Zocks AI Assistant Form Citation

For forms based on meeting transcripts, the Explain button reveals exactly how the information was extracted from conversations.

Zocks AI Assistant Form Fill Result Explainer

This ensures complete visibility into your data sources, making compliance tracking and quality control simpler and more efficient.

Trim Meetings 

We’ve just made it easier to keep your meeting insights focused and actionable. With the new meeting trimming feature, Account Owners and Administrators can remove unnecessary sections from your meetings, ensuring that only the most relevant information remains.

Zocks AI Assistant trim meetings feature

This feature is especially useful when meetings run over, and Zocks analyzes parts you don’t want included in your summary. It allows you to quickly remove irrelevant content so your meeting summaries stay clear and to the point.

Referral tracking in Zocks

Referrals are one of the most powerful growth drivers for any business, a personal recommendation often carries more weight than any marketing message. To help you harness this potential, we’ve introduced a dedicated Referral Preset that captures referral details in meetings with more precision than ever before.

Advisor referral tracking in Zocks AI Assistant

You can add this preset to your Meeting Types to start collecting valuable referral data that powers both personalized outreach and deeper analytics.

What the preset tracks:

  • Which Advisor is asking for referrals
  • Which Clients are willing to provide referrals
  • The context of the referral conversation
  • The details of the referred person
  • The timing of referrals (already provided vs. future opportunities)

How this data powers your Analytics hub:

  • Identify which Advisors consistently ask for referrals
  • Track the percentage of meetings where referrals are mentioned
  • Measure the total volume of referral opportunities
  • See how many clients agree to provide referrals

This referral intelligence acts as a core building block in our broader Referral roadmap, laying the foundation for referral-based workflows and helping you turn every conversation into a growth opportunity.

Analytics Hub and Client Profiles now included in Zocks Professional

We’re excited to share that Analytics Hub and Client Profiles are now included in the Zocks Professional subscription—previously available only in our Ultimate tier. This free upgrade gives your team powerful new tools to:

  • Track trends and client/advisor metrics
  • Gain practice performance insights and identify next steps
  • Automate KPI reporting and coaching opportunities
  • Standardize best practices across top performers
  • Monitor client relationship signals and improve team efficiency
  • Automatically maintain industry-standard Client Profiles with full history

To learn more check out the Zocks Help Center:

Or reach out anytime—we’d love to discuss how these features could support your practice.

New Trial Options Across All Subscription Tiers

As each subscription tier expands with new functionality, we’re giving every customer the chance to explore upcoming features. For example, Professional customers can launch an Ultimate trial (while continuing to pay only for Pro) and experience Zocks Email. Likewise, Essentials customers can start a Professional trial to explore the full feature set including Analytics Hub and Client Profiles.

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